Exact Corrosion Protection (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.ecp.co.za (“Website”). By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you contact us through our Website (e.g., via contact forms, quote requests, or email), we may collect personal information such as:
- Name - Email address - Phone number - Company name - Any other details you provide voluntarily
1.2 Non-Personal Information
We may automatically collect non-personal information, such as:
- IP address - Browser type - Operating system - Pages visited - Time and date of access - Referring website addresses
This data helps us improve our Website and user experience.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries or requests - Provide our services or quotes - Improve the Website and its functionality - Send updates, promotions, or service information (if opted in) - Monitor and analyze usage patterns
3. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember preferences and understand usage patterns.
You can set your browser to refuse cookies or notify you when cookies are being used. However, some parts of the Website may not function properly without them.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share your data with:
- Trusted third-party service providers assisting in Website operation or service delivery (bound by confidentiality agreements) - Government or legal authorities if required by law or to protect our rights
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies when you leave our site.
7. Your Rights and Choices
You may request to:
- Access the personal data we hold about you - Correct or update your information - Delete your data (subject to legal retention requirements) - Opt out of receiving marketing communications
To make such a request, please contact us using the details below.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.